9/11 Memorial & Museum Entry Tickets, New York

KTLY299656
Non-refundable
This ticket cannot be cancelled and is non-refundable

About this tour

Reserve a timed entry ticket to the 9/11 Memorial & Museum, built on the footprint of the Twin Towers in Lower Manhattan. Your ticket covers museum admission, including the historical and memorial exhibitions, recovered World Trade Center artifacts, and the films and multimedia displays inside. Outside, the memorial plaza with its twin reflecting pools and the Memorial Glade is free to walk through. Plan on roughly two to three hours to take it all in at your own pace.

Highlights

  • Twin reflecting pools set in the exact footprints of the North and South Towers
  • Museum artifacts, personal belongings, recorded testimony, and multimedia displays tracing the events of 9/11
  • The Memorial Glade, honoring rescue and recovery workers
  • Historical Exhibition covering the lead-up to the attacks and their global impact
  • The Survivor Tree, a pear tree recovered from the wreckage and replanted on the plaza
  • Foundation Hall, built down to bedrock, with the Last Column and the preserved slurry wall

Places You Will Visit

Included / Excluded

  • Admission to the 9/11 Museum
  • Entry to the 9/11 Museum
  • Access to the exhibitions and films
  • Access to exhibitions and films
  • Entry to the outdoor Memorial plaza (free)
  • Entry to the Memorial (free)

Visiting the 9/11 Memorial & Museum: What to Know

Your ticket covers the museum, which sits largely below ground on the bedrock where the Twin Towers once stood. Inside, the Historical Exhibition walks you through the events of September 11, 2001 and the 1993 bombing, while the Memorial Exhibition honors those killed. Foundation Hall holds the Last Column removed at the end of the recovery effort, and you'll also see the Survivor Staircase, recovered World Trade Center remnants, personal belongings, and multimedia displays of news footage, audio, and photographs. Outside, the open-air memorial plaza with its twin reflecting pools and the Memorial Glade is free to enter at any time.

Opening hours shift through the year, so check the official website for the current schedule before you go. Security screening operates at the museum entrance, much like at an airport, so arriving about 30 minutes ahead of your entry time helps. Large bags and luggage aren't permitted and there's no storage on site. There's no strict dress code, but given the solemn nature of the place, modest clothing and comfortable walking shoes are a good call. The site is a short walk from the Fulton Street station (A, C, J, Z trains) or WTC Cortlandt on the 1 line.

Weather in New York

Today 60°F16°C 43°F6°C Rain 0%
Today 62°F17°C 36°F2°C Rain 0%
Tomorrow 66°F19°C 50°F10°C Rain 0%
Mon, Oct 26 70°F21°C 51°F11°C Rain 0%
Tue, Oct 27 62°F16°C 53°F12°C Rain 0%
Wed, Oct 28 56°F13°C 51°F11°C Rain 1%
Thu, Oct 29 61°F16°C 51°F11°C Rain 4%

Local time 12:19 AM, UTC-04:00

Available Days / Times

  • Monday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Tuesday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Wednesday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Thursday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Friday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Saturday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30
  • Sunday : 09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30

Last updated: Oct 23, 2026

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FAQs

How much do tickets cost?
Prices depend on age and membership status. Check the official website for current rates.
Should I buy tickets in advance?
Yes. Booking a timed-entry ticket online ahead of time secures your spot and helps you skip long lines, especially in busy periods.
How long should I plan for the visit?
Most visitors spend about two to three hours taking in the memorial and museum.
Can I take photos inside?
Photography is allowed in most areas, though flash may be restricted in certain exhibits.
What can't I bring in?
Large bags and luggage are not allowed, and there are no storage facilities on site.
Is the museum appropriate for children?
Some content is sensitive and may not suit younger children, so parents should use their own judgment.
Are guided tours offered?
Yes, guided tours run for an extra fee. See the official website for schedules and booking.
Is the site wheelchair accessible?
Yes, the 9/11 Memorial & Museum is fully wheelchair accessible.
Are restrooms available?
Yes, restrooms are available for visitors.
Why are the reflecting pools where they are?
The two pools sit within the exact footprints of the North and South Towers, with water falling into each from all four sides. The design is known as Reflecting Absence, and bronze parapets around the edges carry the names of the nearly 3,000 people killed in 2001 and the 1993 bombing.
What is the Survivor Tree?
It's a pear tree that was pulled from the wreckage of the World Trade Center and nursed back to health. It now grows on the memorial plaza as a symbol of resilience.
What is the slurry wall inside the museum?
It's the original retaining wall that held back the Hudson River during and after the attacks. Preserved as part of the museum, it stands as a reminder of the foundations that survived.

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